CHATGURU: See how not to lose sales due to your service

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React to consumer demands, reduce response times and increase customer loyalty. All of this is related to your service and can affect your sales. Offering a satisfactory experience has everything to do with the performance of your business. If you're tired of losing sales opportunities because of your service, it's time to discover how ChatGuru and WhatsApp, the most used application in Brazil, are helping companies. Check out! 1. Respond quickly The quick response tool consists of sending messages to the chat using a shortcut defined by the user or system administrator. The function is always available and can be used at any point in the service. In a nutshell, you can program keyboard shortcuts for frequently used messages. Thus, our intelligent system will automatically fill in the requested information with a single command, eliminating the need for the attendant to type the complete answer. It's important to remember that there is no limit to the number of quick replies that can be saved.

This means that each agent has complete flexibility to develop as many responses as they want and change them as they see fit. 2. Chatbot With ChatGuru you can add a bot to your WhatsApp business account . Multiple facets of company communication, including lead qualification and nurturing, marketing and after-sales follow-up, can be automated using this software. In practice, the chatbot acts like a human agent, giving your consumers the impression that they are communicating with a real person. So, once the program understands the user's query, it will go through its knowledge base to get the appropriate Industry Email List answer. Therefore, ChatGuru chatbots are an efficient and low-cost way to communicate with a large number of customers at once, answer their questions immediately, and resolve their issues quickly. Chatbots, unlike human employees, work non-stop, even on holidays and weekends. Customer satisfaction and loyalty will increase as a result of our technology, which will allow your company to interact with customers 24 hours a day and wherever they need you.



In other words, your chatbot can close deals whenever and wherever your target audience is online. ChatGuru's customer support section provides the organization with a centralized system to track all customer service-related data and conversations in real-time. This tool makes it easy to see which customers have started a discussion but have not yet been responded to, as well as which are currently being served and which have been served previously. 3. Schedule messages for when you are offline One of the many technologies that help organizations provide world-class WhatsApp support is the message scheduling tool on our platform. The feature allows the attendant to send the message at a pre-determined time and date, even if he is not online at the time. Using ChatGuru's message scheduling tool, an agent can be sure that their customers will receive important messages and notifications without having to remember to access the WhatsApp platform or app each time. 4. Have several agents on one WhatsApp With ChatGuru, you can overcome the barriers of WhatsApp Business and have an unlimited number of agents working on the same number at the same time.