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Take care of customer service : training customer service employees to treat each of them as well as possible is vital so that customers do not leave a company to go to another that treats them better. Offer the possibility of complaint to dissatisfied customers : it is very important that any customer who is dissatisfied with the company, for whatever reason, has the option to express their complaints.
In this way, it will be easier to know the causes of your discontent and try to offer you a quick and satisfactory solution. In this way, it will be easier to convert a dissatisfied customer into a satisfied one moible number data who values the attention received from the company. Create a client communication and follow-up calendar : planning a client communication and follow-up calendar is essential to know their opinions continuously over time.

In addition, other types of actions such as telephone calls, sending emails, sending offers or promotions, etc. can be planned. Avoid having inactive customers : on many occasions, companies make all their efforts in the first contact with a new customer but, once the first purchase is made, they stop having communication with them. This is the first step in creating inactive customers.
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